Support After Rape & Sexual Violence Leeds (SARSVL) is committed to providing the best possible service to the individuals we work with.
We acknowledge, however, that there will be occasions when someone might not be happy with some aspect of our provision.
Our Complaints Policy is intended to make it easier for you to tell us when you are dissatisfied with the service you receive from us.
All complaints will be taken seriously and we aim to treat you with respect and consideration throughout the complaints process.
How to complain
If you would more information about our complaints policy, you can download a copy here: SARSVL Complaints Policy and Procedure
If your complaint relates to fundraising activity, please find out Fundraising Complaints Procedure here:
Our Fundraising Policy and Ethical Fundraising Policy are available on request.
If you have any general comments or queries please contact us at firstname.lastname@example.org.