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Advocacy Counselling Helpline

Accessing Support With Interpreters

Information on how our services can be accessed by women who require an interpreter.

Helpline

We  provide interpretation/translation during our face to face emotional support sessions (click here to find out about our face to face emotional support) using interpreters from Leeds City Council’s Interpreting and Translation Team*. We will use interpreters in the languages they can provide including the following (click on each language to download a poster in that language describing our service and how to book).

Amharic
Arabic
Bengali
BSL English
Farsi
French
Kurdish
Mandarin Chinese
Polish
Portuguese
Punjabi
Spanish
Tigrinya
Urdu

A face to face session with an interpreter can be booked through our Freephone confidential helpline number 0808 8023344.  Check opening hours here. Bookings are taken in English, if you need help with making a booking please ask a friend to make the call for you*.

Advocacy:

We work with interpreters to provide advocacy. If you require an interpreter, please ensure it is stated on your referral form. More information about our advocacy service can be found here.

 

Counselling:

We work with interpreters to provide counselling appointments. If you require an interpreter, please ensure it is stated on your referral form. More information on our counselling service can be found here.

Whichever service you access with interpreting support:

The interpreter we book will be a woman.

We will need a contact email or phone number so we can contact the service user to check that the interpreter is suitable before we confirm the appointment.

SARSVL will contact the service user to provide her with the name of the interpreter and to ask whether the named interpreter is suitable for her. There is a chance that she may know the interpreter, in which case she is entitled to request a different interpreter.

We’re here for you.

*if your language is not shown above you can check with Leeds City Council Interpreting and Translation Team directly via 0113 336 7800  or email interpreting@leeds.gov.uk to see if they provide a service in your language.

Call us free on 
0808 802 3344

Your call should be answered immediately during our opening times, unless we’re on another call. If we’re closed or on another call you can leave us a message and we’ll call you back.