Advocacy Counselling Helpline


Non judgemental, listening, emotional support. You can call, text, or email. This service is confidential and anonymous.

We offer confidential and anonymous emotional support to women and girls of any age by telephone, text and email during our opening times. Face-to-face appointments are currently not available, and we will update this page when appointments become available again.

We are currently recruiting Helpline Volunteers, and you can apply to be part of this dynamic and impactful frontline service. For information about recruitment and to download the application form please visit our recruitment page here. The deadline for applications is 12pm midday on Monday 16th September 2019.

FREEPHONE – 0808 802 3344
Mondays 6pm to 8pm / Tuesdays 8pm to 11pm / Wednesdays 6pm to 8pm / Thursdays 8pm – 11pm / Fridays 6pm to 8pm / Sundays 2pm to 5pm. Our helpline provides emotional support and signposting to other services. More about calling SARSVL here.

EMAIL – support [at] sarsvl.org.uk
You can email us directly, we aim to respond within 5 days. More about emailing SARSVL here.

TEXT –  07860022880
If you text us, charges may apply. We aim to respond to text messages within four days. More about texting SARSVL here.

FACE – TO – FACE – Please note we are currently unable to offer face-to-face emotional support appointments. We will update this page when appointments become available.

Please note our Helpline Volunteers often support each other by working in tandem.  This means that there might be more than one person listening in on the call, however, you always will be supported by a dedicated volunteer.

Whatever happened to you, whenever it happened, wherever it happened, we are here to support you.

*There is an interpreting service attached to the Face to Face appointments in a variety of languages common in Leeds, find out more about accessing that here).

SARSVL Helpline is not a crisis number. If you need urgent help or you have concerns about someone else’s immediate safety, please contact the emergency services (999).

Call us free on
0808 802 3344

Your call should be answered immediately during our opening times, unless we’re on another call. If we’re closed or on another call you can leave us a message and we’ll call you back.