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Advocacy Counselling Helpline

Interpreting

Interpretation/translation during our face to face emotional support sessions

Support After Rape & Sexual Violence Leeds (SARSVL) offers free and confidential support to women and girls who have experienced rape or sexual violence at any time in their lives. The service is run by women.

We now provide interpretation/translation during our face to face emotional support sessions (click here to find out about our face to face emotional support) using interpreters from Leeds City Council’s Interpreting and Translation Team*. We will use interpreters in the languages they can provide including the following (click on each language to download a poster in that language describing our service and how to book). An appointment can be made on behalf of a service user if her English is not adequate, please see below:

Amharic
Arabic
Bengali
BSL English
Farsi
French
Kurdish
Mandarin Chinese
Polish
Portuguese
Punjabi
Spanish
Tigrinya
Urdu

A face to face session with an interpreter can be booked through our Freephone confidential helpline number 0808 8023344.  Check opening hours here. Bookings are taken in English, if you need help with making a booking please ask a friend to make the call for you*.

Although SARSVL’s services are self referred, we understand that it might be difficult to make an appointment if English is not your first language and you want to have an interpreter.

In these circumstances, a service user may ask somebody to contact the helpline on her behalf to arrange an appointment. Women or men may phone or email the helpline to make an appointment on behalf of a woman or girl.

Appointments are available on Sunday from 2pm, Monday from 6pm or Wednesday from 6pm.

An appointment may last up to 1 hour 30 minutes. However, the service user does not have to use the whole time allotted.

Appointments must be made at least two weeks in advance.

Information:
We need to take a name we can call the service user (it does not have to be her real name). We will not give her name out.
The interpreter we book will be a woman.
We will need a contact email or phone number so we can contact the service user to check that the interpreter is suitable before we confirm the appointment.
A SARSVL volunteer will contact the service user to provide her with the name of the interpreter and to ask whether the named interpreter is suitable for her. There is a chance that she may know the interpreter, in which case she is entitled to request a different interpreter.

We’re here for you.

*if your language is not shown above you can check with Leeds City Council Interpreting and Translation Team directly via 0113 336 7800  or email interpreting@leeds.gov.uk to see if they provide a service in your language.

Call us free on 
0808 802 3344

Your call should be answered immediately during our opening times, unless we’re on another call. If we’re closed or on another call you can leave us a message and we’ll call you back.