We are committed to promoting equity, diversity and inclusion for staff, volunteers and service users. Our policies relating to these matters can be downloaded below.

Complaints

Support After Rape & Sexual Violence Leeds (SARSVL) is committed to providing the best possible service to the individuals we work with. We acknowledge, however, that there will be occasions when people might not be happy with some aspect of our provision. This policy is intended to make it easier for you to tell us when you are dissatisfied with the service you receive from us, or indeed when you have any comment you wish to make about SARSVL. This policy is reviewed every two years.

Download our Complaints Policy here: Complaints Policy and Procedures last updated 7.24

Service User Involvement

Being with and for survivors, and centring women and girls, are core values of Support After Rape and Sexual Violence Leeds (SARSVL). As part of our commitment to these values it is vital that survivors who use our services are given ample, robust and frequent opportunities to have their say on what we do currently and how we shape SARSVL in the future. SARSVL recognises that the survivors who use our services have a wealth of expertise and experience and that we need to take on board this knowledge and expertise to ensure that we are providing high quality services. This policy is reviewed every two years.

Download our Service User Involvement Policy here: Service User Involvement Policy last updated 8.25

Equity, Diversity and Inclusion

SARSVL recognises that a robust equity, diversity and inclusion strategy is central to non-hierarchical feminist practice and ensures that we embody our values in all that we do. The purpose of this policy is to ensure that all staff, volunteers and service users are treated fairly and with respect in an inclusive environment that is free from prejudiced attitudes and abuse. This policy is reveiwed every two years.

Download our Equity, Diversity and Inclusion Policy here: Equity, Diversity and Inclusion Policy last updated 7.24

Environmental & Sustainable Development

Support After Rape & Sexual Violence Leeds (SARSVL) respects the importance of being an environmentally friendly organisation and is committed to providing high quality services in a manner that minimises our impact on the environment. We operate in compliance with all relevant environmental legislation and strive to use pollution prevention and environmental best practices in all we do. SARSVL also recognises that there are links between climate change and social justice and that globally women are disproportionately affected by climate change. As a feminist organisation, we therefore consider sustainable development a priority.

This policy is currently under review and will be uploaded once ratified.

Child Protection Policy

Our Child Protection Policy outlines how we safeguard and promote the welfare of children who come into contact with SARSVL and its services. This policy is reviewed annually.

Download our Child Protection Policy here: Child Protection Policy last updated 10.25

Safeguarding Adults Policy

Our Safeguarding Adults Policy outlines how we safeguard and promote the welfare of adults at risk of abuse who come into contact with SARSVL and its services. This policy is reviewed annually.

Download our Safeguarding Adults Policy here: Safeguarding Adults Policy last updated 10.25